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Frequently asked questions


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+ What is MYcroPESA?
MYcroPESA is a digital e-commerce and payment platform that uses a twin-token system to reward shoppers with cashback and support merchants in monetizing unsold products, fostering financial freedom for all users.
+ How does MYcroPESA Coin Work?
Creation of the coins: MYcroPESA coins are created each time a transaction is made on the platform. For each payment, two tokens are generated: a Coin as a shopper reward and a Product Value Key for the merchant, held securely in escrow. This token pairing facilitates value redemption within the MYcroPESA ecosystem.
+ What are My Benefits When Selling?
Merchants benefit by attracting ready shoppers who're active in the market. This cashback offer puts products in the front row of the marketplace. MYcroPESA is designed for the offloading of UNSOLD inventory or employing idle skills and production capacity.
+ How Do I Get Started?
Getting started with MYcroPESA is easy. First, register on the portal...
+ What is the MYcroPESA Loyalty Club?
The MYcroPESA Loyalty Club is a subscription-based program where members earn up to 80% cashback in MYcroPESA coins for their purchases and access exclusive benefits within the ecosystem.
+ How do I redeem MYcroPESA Coins?
You can redeem coins for airtime, utility payments, or transfer to M-Pesa...
+ How is MYcroPESA risk-free?
MYcroPESA is a non-deposit entity where all earnings are redeemable...
+ How can I earn MYcroPESA Coins?
Earn coins by shopping with partner merchants, who offer cashback rewards...
+ What is MYcroPESA Affiliate Program?
The Affiliate Program rewards users with cash for each new user they sign up and follow through to Premium subscription ...
+ Can I use Coins outside the platform?
Currently, MYcroPESA Coins are used within our ecosystem but can be converted to airtime. You can also use coins to pay for utilities on verified paybills..
+ What if I forget my login details?
Use the “Forgot Password” option on the login page to reset your account securely...
+ Is there a mobile app for MYcroPESA?
Yes, MYcroPESA is available via a mobile app at https://micropeisa.com you can install it through Google Chrome (recommended)...
+ Can I transfer Coins to other users?
Yes, coins can be transferred to other MYcroPESA users through your dashboard...
+ Are there withdrawal fees to M-Pesa?
MYcroPESA withdrawals are subject to standard M-Pesa transaction fees...